SaaS Growth Vault
Playbook·Operating System

What to Measure Before You Add AI

Make the process clear before you automate it.

STATUS
IN USE
SOURCE
MENTORING
UPDATED
22 JUL 2026
EVIDENCE
Radwan's rule for adding AI to an operation.
5 min read

The problem

You want to add AI to the business. But the process you want to automate is not written down, and no one agrees what "good" looks like. Automating that just makes the mess faster.

Why founders get it wrong

AI feels like the exciting lever. It is only a lever once the process underneath it is clear and measured.

The decision rule

The decision rule

Add AI after the process makes sense. If you cannot describe the steps and the number that says it worked, you are not ready to automate it.

The plan

  1. Write the process as plain steps a new hire could follow.
  2. Pick the one number that says the process worked.
  3. Measure that number for a few weeks by hand.
  4. Fix the obvious breakage first.
  5. Then, and only then, automate the boring, repeatable part.

Do this today

Do this today

Pick the process you most want to automate and write its steps and its success number.

What good looks like

You automate a clear, measured process — so you can tell whether the automation helped.

Failure mode

Automating an undefined process. Speed without a definition of good just produces more of the wrong thing.

Next page

Find the constraint with the Founder Bottleneck Audit.

Evidence and limits

A practical heuristic based on operating work.